The website https://suanpar.com/ or Suan Pa Hansa (The Plantation Lampang) THE PLANTATION LAMPANG (“we,” “us,” or “our”) prioritizes the protection of your personal data. This policy explains how we collect, use, and protect your information when you use our website.

1. Personal Data We Collect We collect only the information necessary for our services, as follows:

• Identity Data: First and last name.
• Contact Data: Shipping address, phone number, email, and LINE ID (if applicable).
• Transaction Data: Order details and payment history (we do not directly store credit/debit card information).
• Technical Data: IP Address and Cookies to improve user experience.

2. Purposes of Data Processing We use your information for the following purposes:

• Contract Fulfillment: To accurately deliver agricultural produce and products to you.
• Customer Service: To answer inquiries, provide shipping updates, or resolve technical issues.
• Marketing (With Consent): To provide updates on harvest seasons, new products, or special promotions.
• Legal Obligations: For issuing receipts, tax invoices, and accounting as required by law.

3. Data Retention Period We will retain your personal data for as long as necessary to fulfill the stated purposes or as required by law (typically 5–10 years for accounting and tax purposes).

4. Disclosure to Third Parties We do not sell your personal data. However, we may disclose information to essential service partners, such as:

• Logistics and delivery service providers.
• Payment gateway providers.
• Government agencies as required by law.

5. Rights of the Data Subject Under the PDPA, you have the following rights:

• The right to access and request a copy of your personal data.
• The right to rectification (to keep data accurate and up to date).
• The right to erasure or suspension of data use.
• The right to withdraw consent.
• The right to object to data processing.

6. Data Security We implement appropriate security measures, such as SSL encryption, to prevent unauthorized access, loss, use, or disclosure of your personal data.

7. Contact Information If you have questions regarding this policy or wish to exercise your rights, please contact:

• Data Controller: Suan Pa Hansa (The Plantation Lampang)
• Address: 22 Suan Pa Hansa Rd., Wang Phrao, Ko Kha, Lampang 52100
• Email: support@suanpar.com
• Phone: 0-5421-7443